Live expert session
Bed Bugs Don’t Sleep:
Proven defense strategies to protect your business.

A bed bug incident could move faster than you expect. One confirmed sighting can disrupt operations, damage customer trust, and create brand damage that lasts long after the infestation itself. Join Rentokil® commercial bed bug experts for a live session on building a plan before you need one.

Wednesday, November 4th, 2026  -  11 AM EST

Bed bugs are a business risk.
Bed bugs do not follow a season. They travel in on guests/residents, staff, deliveries, and returned items, and they can reach any facility at any time of year. Many businesses do not have a response plan until a sighting forces one, and by then operations may already be disrupted.

This live session covers what a bed bug program looks like before an incident, and how facilities teams in high-traffic and customer-facing environments reduce the disruption when one occurs. It is practical guidance from the people who manage these situations every day.

What the session covers:

  • How incidents escalate and where costs land
  • Warning signs and commonly missed introduction points
  • How integrated pest management and rapid
    response limit spread
  • Low-disruption treatment options
  • Questions to ask before signing a service contract

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Who should attend:

This session is built for the people responsible for risk management when a bed bug incident reaches a property.

Roles

Facilities directors and managers, directors of operations, property managers, hotel and resort operations leaders, environmental services directors in healthcare and senior living, risk and compliance managers, and procurement managers at multi-location accounts.

Industries

Hospitality, healthcare and senior living, multifamily and property management, higher education and student housing, transportation and logistics, and retail.

MEET OUR FEATURED SPEAKER: ERIC BRAUN.

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Eric began his career at JC Ehrlich in 1997 as a pest control technician.

During his nearly 30-year career, he has held a variety of operational and technical management roles, including his most recent role as Regional Technical Services Manager.

In his current role, Eric oversees the technical aspects and supports the Rentokil business in the hospitality segment, heat treatments, and bed bug-related services.

Additional responsibilities include developing service technicians and managers, pest identification, technical assistance with challenging pest problems, innovation deployment, product and equipment testing, and the development and delivery of training seminars and workshops.

Eric has a Bachelor's degree in Entomology from the University of Delaware, is a Board Certified Entomologist (BCE) through the Entomological Society of America, and is a member of Pi Chi Omega, a professional pest management fraternity.

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