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Ask the experts: Turning pest data into action with connected pest management

LIVE SESSION: SEPTEMBER 29, 2026 | 11:00 AM ET

A service visit is a snapshot.

A scheduled visit captures one point in time, but your building runs around the clock. What's happening when you're not watching? Connected pest management records the hours between inspections. This session is about what your team can do to make use of that data.

What a 2:30 AM alert is worth.

Activity is detected at a loading dock at 2:30 AM. Our response happens within 48 hours.

The more useful questions come next. What happens at that dock at 2:30 AM? Is trash going out? Is a delivery arriving? Is a door left open while it does?

Activity data can point at a process. When it does, the better long-term fix can be a change to that process rather than more rodent bait or another trap in that corner.

Technology and expertise, working together.
Devices report where activity happened and when. Working out why it happened takes a pest management partnership.

Connected pest management allows the technician to spend more of the visit on high-risk areas, rather than areas that have repeatedly shown no activity. The activity record, the inspection findings, and the corrective actions align, so your operational and quality assurance initiatives line up with your pest management activities and goals.

What the session covers

Why activity shows up between scheduled visits
How connected pest management works in a commercial facility
How to read an alert as an operational signal
Why a Rentokil® pest management technician's judgment still decides the outcome
How connected pest management can reduce manual documentation efforts and streamline access for audits and internal reviews
What a periodic inspection can and cannot tell you

A service visit is a snapshot.

MEET OUR FEATURED SPEAKER: TOM BULLER

With a decade leading IoT at Rentokil Initial across North America and Europe, I direct global customer deployment and success strategies across 29 countries.

My experience ranges from launching early-stage AI innovations to delivering the world’s largest connected contract.

Combining advanced BPCA pest control qualifications with professional BCS certification, I bridge digital technology and field operations to make IoT adoption seamless, scalable, and impactful.

Frequently asked questions.

What is PestConnect?

PestConnect is Rentokil's connected rodent monitoring system. Devices placed in high-risk areas of a commercial facility detect activity and notify the Rentokil team, so the response can begin within 48 hours.

Does this replace my current pest management program?

No. Connected pest management integrates with your current program and enhances it.

Is this product training?

No. It is a live session with Rentokil's digital innovation team, built for teams weighing whether connected pest management fits their operation. Questions about implementation, documentation, and fit are all in scope.